How to Solve Autel IM608 “Chip Communication Failed” Problem?
When you use Autel IM608 with XP400 key programmer to read chips like key ID46, 47, 48, 49, AES and 5C etc, sometimes it can’t be read successfully and shows chip communication failed. Please check if the chip is placed correctly or has good contact (see image below). How to fix this problem quickly? Check out the solution offered by the CnAutotool.com engineer.
The solution:
1.Check if the USB interface and cable are normal, go to “Programmer” menu on Autel IM608 tablet and provide the programmer version information & device series number.
Step 1: Make sure that you have not connected the programmer to the vehicle OBD connector.
Step 2: Check if you use the right USB cable to connect the device to the programmer.
Step 3: Go to “Programmer” menu to check the programmer function.
Please kindly notice:
If programmer connection can’t detect any keys both with PC end and tablet.
Please describe how the programmer stops working after what operation? And it needs to return to the factory to repair if all of methods above tried and are still not working.
For further problems, please feel free with us sale@cnautotool.com.
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